Tender Support - http://tendersupport.com
By the entp guys (Lighthouse) this seems a solid tool. Much llke Lighthouse, it is light on features, but the features are all very well thought out and the presentation is clean and stylish. While there are reasonable customization options available through admin configuration, there doesn't seem to be any kind of user-visible id assigned to requests, so it fails one of my
critical criteria. Of course, there are a lot of API options, so anything's probably possible.
Demo site: http://design-service-usa.tenderapp.com
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